You Win Some, You Lose Some...
January 7, 2008 Our focus has always been on high value, not low cost. This philosophy has resulted in lost business at times. Often times we find a great prospect who qualifies himself out of the deal because of our slightly higher than expected rates. Literally, we've lost deals over a couple of thousand dollars, or a few hundred dollars a month. Unfortunately, these are some of the same companies that say how much they hate outsourcing because they've gotten burned so many times. Granted, there are a lot of no good 'software sweatshops' out there, but you get what you pay for.
It's really telling and leads me to believe that the software sweatshop and their related problems were created by people looking to save a quick buck, rather than looking for the best people for their project. It hasn't been easy, but we've had to weed these prospects out and look for the ones that understand that the best talent and best procedures costs money. Offshore outsourcing is not about pinching pennies. We work with clients that understand that.
Reader Comments (3)
"Our focus has always been on high value, not low cost." I'm impressed. So many outsourcing companies don't grasp this concept.
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